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Order and Delivery Changes (November 2022)

Dear friends and customers,

From the first week of November we will be introducing some changes to our order and delivery system.

Due to the current situation and our desire to be a zero-waste business we are changing our delivery system to only two days a week and we will be re-introducing a pre-order system with an order cut-off time at Tuesday 12 noon.

Deliveries will be made only two days a week in three time slots; Thursday evening (3-7pm), Friday morning (7-11am) and Friday afternoon (3-7pm). Pick ups and alternative delivery systems will be available on weekends upon request. Please let us know in the order note or contact us directly if you are not able to receive the orders on those two days.

Orders made before the cut-off time will be delivered on Thursday or Friday. Orders placed after Tuesday noon will be processed the following Tuesday and delivered on Thursday or Friday.

The benefits of this system are the following;

1. Vegetables from our farmer network will be harvested to order and sent with a cooler truck arriving every Thursday morning. This will help us achieve much better quality produce. (Usually we would need to use a bus service and this means vegetables are not stored at the best temperature and occasionally arrive completely damaged.)

2. Less fuel used! Reducing our Aung Mingalar bus station trips to once a week and limiting our time spent delivering in Yangon is going to be great for the planet. 

3. Less waste! Using a pre-order system means that farmers only harvest and send what we know is already sold. We are pretty good at limiting our waste already by turning un-sold vegetables into cafe products, team meals and as a last resort the compost but we think its worth reducing more. Pre-ordering also means we can supply orders more consistently.

4. Team time. We would like our team to attend more trainings and having set delivery days and subsequently free time on the non-delivery days means they can spend time learning and hopefully improve our service to you even more. :)

Thank you so much for supporting and understanding us in this difficult time. Please feel free to get in touch if you have any questions or concerns about its impact on you.

သယ်ယူပို့ဆောင်ခနှင့် ဟင်းသီးဟင်းရွက်အလေအလွင့်နည်းပါးစေရန်အတွက် တစ်ပတ်တွင် (၂) ရက်သာ ပစ္စည်းပို့ပေးမည့်စနစ်ကိုပြောင်းလဲနေပါသည််။

Thursday တစ်ရက််တည်းသာ AML တွင် ပစ္စည်းထုတ်နိုင်ရန် စီစဥ်နေပါသည်။

ထို့ကြောင့် မိတ်ဆွေတို့ရဲ့အကူညီလိုအပ်ပါသည်။

Customer order deadline ကို တနင်္လာနေ့ညအထိအတည်ယူပြီး order ကို အင်္ဂါနေ့မနက်ပိုင်းတွင် တင်ပေး ပါမည်။

အင်္ဂါနေ့တွင် order တင်မည်ဆိုပါက၊ ကြာသပတေးနေ့တွင် ပစ္စည်းထုတ်နိုင်ရန် စီစဉ်ပေးနိုင်ပါသလား။

အင်္ဂါနေ့တင်ထားသော order တွေကိုရ၊မရ ကြိုတင်အသိပေးနိုင်မှသာကျွန်ုပ်တို့ဘက်ကလည်း လာမည့်အပတ်အတွက်ရနိုင်သော ဟင်းသီးဟင်းရွက်တွေကို Website တွင်ကြိုတင် Update လုပ်နိုင်မည််ဖြစ်သည်။ 

အထက်ပါအကြောင်းအရာနှင့်ပတ််သက်ပြီး ထပ်သိလိုပါက မေးမြန်းနိုင်ပါသည်။